Pappas Bar-B-Q in Houston

Food is always good. Service is excellent. Busing staff could be a little more care as to not clear tables that are still being used.

Lady was rude at the register. But overall good portions unique taste to beans and Mac and cheese but still good. It was all good!

The staff, an atmosphere is warm and welcoming. Plus the foods great! You'll never leave here hungry.

Food is gone up, and smaller portions are given specially thru drive thru, a family of 3 $80.00+ no desert ... but hey got to support the neighborhood :) !!

I had the sliced brisket sandwich. The meat was dry and not very flavorful. The staff were friendly and courteous. The place was clean and inviting. I just didn't enjoy the meal that I had. Maybe it was just an off day for them.

Went in on the day their sign clearly stated I could get a certain item at a certain price. Obviously from my rating that did not occur. Even after speaking with the manager(who wouldn't take the time to look at the sign standing at the start of their line) not only did she act like i couldn't read or understand a simple sign, nothing was done to rectify the situation. If not for me getting food for my grandmother on this day, I would not have given this location my business.

Good customer service from Alexand Roger. Thanks Pappas for keeping it real.

The portuons are massive and the price is reasonable. There's a great variety on the menu and the desserts are giant.

Very sad and overpriced Chef Salad. Chick fil a has better salads for cheaper.

I asked for extra BBQ sauce. When I got my order I asked the lady for the sauce, she said it should be in the box .....no sauce. Not satisfied with service and this is not the first time

Great food and great counter service. I was very disappointed with the lady busing tables. When I went to get to go boxes she started cleaning my table to take it home. The gentleman sitting across the table from me told her I went to get to go boxes but she just ignored him. That's unacceptable behavior. I won't go back.

Best stuffed baked potato. I have ever had love this place definitely recommended

Wow... I mean.. WOW! Awesome. Service was great, place was clean, convinient location.. the ribs were the best I've tried . Yes ok, I'm from Cali

Ribs are so good with cold beer, brisket, sandwich, baked potato loaded ummmmm

I ordered the sliced beef Po Boy sandwich Meat was dry ( card board dry) most of the time I’ve had a good experience, people are polite andProfessional service , but come on it’s happened More then 3 timesI’m rethinking about returning

The food is flavorful however the environment is not very welcoming. No one salutes you unless you take initiative. First time coming and did not receive guidance so I was very confused about what to do.

Poor customer service everyone had attitudes for no reason it’s not like it was busy on the inside.. it was fly’s flying around the food which made my boyfriend uncomfortable with getting any sides for his meal. I asked for sliced jalapeños and got whole ones. I initially wanted to go to Kelly’s Country Cookin but they were closed and this is what I got as a second option.🙄

Downtown Pappas was my 1st job. Worked for 5 years. All the food is authentic and home made. Its the best barbecue place in my opinion.

I ordered the ribs and sausage platter. It was ok but I have eaten better.

Arrived 10pm, Saturday plenty of food, pleasant faces, quick service. Food was great! The potatoes are a good size again!! and with all the chopped beef and trimmings almost hard to finish But not impossible. It was good !

Real double meat burger & hand cut fries are the bomb! Trust me, the $10 burger basket to go will feed 2 people. Just be prepared to wait as the burger isn't pre-made. Dip your fries in their free BBQ sauce, awesome! Some of the best brisket, ribs & chopped beef BBQ anywhere. All their side dishes aren't worth it. They have the best fries in Houston, period. Been going here over 35 years since it was Brisket House. BTW, try their chicken burger... Awesome, too!

Good food, but I didn't like these barbeque sauce.

Reasonable prices, More Meat 🥩 for your money 💴...🌴🥜💯🌎❤️🙏🏾

This was my all time go to place for bbq till they took the bbq sauce they had in the pot off the self serve bar and added the 3 nasty sauces they have now. They also took the sour cream and bacon bits off the self serve bar as well, I used to go at least twice a week and now I go whenever I get invited and im not paying which would be like maybe once every 5 months

Every location is on point with great food and nice customer service. Haven't had a bad experience yet. It was also one of my first jobs as a teenager ❤

Use to be good until they started using all the sweet and sour tasting bbq sauce, more sour than anything. It's honestly ruining the meat. Get it on the side if you can then it might be possibly edible

Good Bbq all the time never disappointed when I go there and neither will you

Not only is the food finger-licking delicious but the service to this particular location is phenomenal. My son who is special needs is always received with so much love from ALL of the staff. Shout out to the manager Rogelio and another General Manager, I forgot his name, you both are true leaders. Thank you for your love & compassion and for setting an example for all of your team! Gracias.

Waited 1 hour 20 minutes iin drive thru

I am a big fan of baked potatoes! Today was the worst experience ever. We ordered 4 baked potatoes, chopped beef, butter and cheese only dry! 1 with bacon for my son. Tell me why after repeating the order 3 times they gave them drenched in barbecue sauce! When I returned them back and stated they got the order wrong the cashier got upset. Made us park for them to fix the order. When they brought back “the corrected order”, tell me why was everything in containers separate for us to prepare our own! If I knew they were going to give my order this way I would’ve gone somewhere else! First time being treated this way at this location. Never have I had a problem at the Downtown location.

I just ordered the pulled pork baked potatoes (fully loaded), but it feels like it came fully unloaded. I have enjoyed this meal in the past, and recently decided to come buy it myself. This is my second time, and may be my last. Aside the pulled pork added, it looks, and feels like I am eating a plain boiled potato... For $12.39, this is disappointing.If I knew it would be like this, it would have served me best to just cook potatoes at home and have it plain. At least I know I planned to eat a dry meal with nothing else added.A little advice, please when orders are taken, whomever is attending to the orders should ensure they are patient, and listen to the way the customer wants it. They should not be in a hurry to take an order only to end up not satisfying the customer.

Great food quite tasty good portions

Have been going to this place for almost 30 years. Even though the changed management a few times, the food quality has not change. Everything is delicious and the staff is always friendly. Great place to eat or pick up something on the go.

Went for family dinner Sunday night... great service, needed to stock to condiment table though...I was around 715pm...and need cups available for water... management had staff hustling... great place to eat.

Always great food, short lines, and the ladies taking care of the line always so friendly.

Have nothing bad to say about about this eatery. There is something for everyone atmosphere is congenial. Prices are affordable. Cleanliness is addequit. Food is delicious, some entrees nutritious, fresh, etc. The waiting time is not devastating even during rush hour. Board is not problem do to memorabilia & and TV monitors situated or customers entertainment an& convenance.

Best BQ in town. Atmosphere is calming. Customer service is great. Once you get full you'll still need a doggy bag.

It was so good thank u mi nina Imelda and Richard

I love Pappas bar b que normally I get the baked potatoe. I order it as usually but today they did not make it right I asked for extra cheese and no chives but and they did neither. the food was still good but I think they were just in a rush but all in all it was still good. I will still recommend

I went thru the drive thru ordered a chopped beef baker. First of all it is very expensive to order a potatoes with meat $15.00. I received the wrong order unaware until I arrived home. I could not return the order as I do not live close by. I forced myself to eat it as all sides should have been put on the bake potatoes. There was cheese ,bacon bits and sour cream. I added them to the potatoe as it was greasy. The time before my last visit on the weekend I ordered a chopped beef baker the potatoe was very small for $15. The drive thru line is always busy. I contacted the manager to tell him about my experience at his restaurant he somewhat apologized and asked that when this type of thing happen to call . He mentioned something to the effect of offering gift cards but he did not offer. He did not appear to be that concerned in making things right to continue to get my business. I will not patronize this establishment anymore.

Social distancing not at all paid attention to...inside pick order picked up the same space as register that dine in pay for the cafeteria style food.Backed up w/ people no mask to pay for their food. People stepping between people in the line for dine in...wanting misc food items, straws, refills on drinks no mask TALKING across our open foods on our trays.Horrible!!!! No manager in site!!!

The English is a problem for the Hispanic its like they just don't understand it good.

Amazing! Always amazing! Best bbq in houston! Wish i could smoke chicken like that!

I like them alot food always freash and have very courteous service. Whenever I go.

CDC FAIL!!!One young lady didn't have her mask up, just below the chin. Everyone else was masked up. The food was good, but I hope I don't get sick. I almost didn't want to eat, but I took a chance. It would be perfect if everybody can keep the mask up and on during business hours.

Omg this place has great food! Check it out!

Way too much black pepper. It gets worse every time. The ribs had so much black pepper I had to rinse them off under running water. Today was the last straw. The coleslaw was full of black pepper too. I seriously doubt anyone at Pappas cares.

3 out of the last 4 visits have been horrible. From missing items to exaggeratingly long wait times for online ordered food. This last time was the worst, we got charged our food and someone elaes food due to the fact we have to do curbside now. Hopefully the refund goes theough, but in all the fuss of the double charge, we left and also realized they forgot our drinks. That visit was so frustrating.

Today, I treated my son and myself to Pappa’s. We had cheeseburgers and fries. I order cheese cake as an extra treat. I decided to call in my order, boy I am glad that I did. The drive through had 8 cars , but the line moved well. I had to wait still for my order. When my son and I ate our meal it was great and way too much, we ended up saving our cheesecake for tomorrow. I would have given Pappa’s a 5,but the wait was horrible. I know it’s not there fault they are popular but they could have moved faster.

Very Tasty BBQ. The ribs were tender and most. The pulled pork was melt in your mouth tender, and the chicken was all perfectly cooked. Large portions of everything left us feeling very full and satisfied! Definitely a "go to" BBQ place!